Privacy & Data Protection Policy

Last updated: 12/07/2025

At Gina Mobile Foot Care, your privacy and personal data are treated with the highest level of respect, professionalism, and care. This Privacy & Data Protection Policy outlines how your information is collected, stored, used, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Gina Mobile Foot Care
Registered Foot Health Practitioner (DipRFHP)
Serving Surrey, Berkshire, and South West London
Email: wiredugina2000@gmail.com
Phone: (+44) 7594 503 822

What Information We Collect

We may collect and store the following personal information:

  • Full name

  • Telephone number

  • Email address

  • Home address (for home visits)

  • Medical information related to foot health (e.g. diabetes status, treatment history)

  • Appointment details

  • Google Reviews and testimonials

Why We Collect Your Data

Your information is collected to:

  • Arrange and confirm appointments

  • Provide safe, personalised foot health care

  • Maintain treatment records (as required for insurance/legal compliance)

  • Respond to enquiries

  • Send appointment reminders or follow-ups

  • Improve service quality through feedback and reviews

Lawful Basis for Processing

We collect and use your personal data under the following lawful bases:

  • Consent – You have given clear permission for us to process your personal data.

  • Legitimate interest – For administrative purposes and delivering safe, tailored foot care services.

  • Legal obligation – To comply with healthcare record-keeping and insurance requirements.

How We Store Your Data

Your personal data is securely stored in password-protected files and/or encrypted systems. Paper records (where used) are locked away securely. Data is only accessed by Gina Mobile Foot Care and is not shared or sold to third parties.

How Long We Keep Your Data

Health and treatment records are retained for a minimum of 7 years, as required for legal and insurance purposes. After this period, your data will be securely deleted or destroyed.

Sharing of Data

We do not sell, rent, or share your data with any third parties unless legally required to (e.g. safeguarding concerns, legal investigations) or if you give explicit written consent.

Your Rights Under UK GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally permitted)

  • Object to or restrict certain types of data processing

  • Withdraw your consent at any time

To exercise your rights, please email wiredugina2000@gmail.com or call 07594 503 822.

Cookies and Website Data

This website may use cookies or basic analytics tools (such as Google Analytics) to improve functionality and understand user interaction. No personal health data is collected through cookies.

You can disable cookies in your browser settings at any time.

Data Protection Officer

As a sole practitioner, Gina Wiredu is the acting Data Controller and responsible for ensuring compliance with this policy.

Contact and Complaints

If you have any concerns about your data or would like to make a complaint, please contact Gina Mobile Foot Care directly at:

📧 wiredugina2000@gmail.com
📞 07594 503 822

If you are not satisfied with the response, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk
📞 0303 123 1113