Privacy Policy

Effective Date: 12/07/2025

Gina Mobile Foot Care is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Business Name: Gina Mobile Foot Care
Practitioner: Georgina Wiredu, DipRFHP
Email: wiredugina2000@gmail.com
Phone: (+44) 7594 503 822
Service Area: Surrey, Berkshire, South West London & surrounding areas

What Information We Collect

We may collect the following personal data from you:

  • Full name

  • Address (for home visits)

  • Phone number

  • Email address

  • Medical or health information related to foot care

  • Appointment and treatment history

  • Feedback, testimonials, or reviews

How We Use Your Data

We collect and use your data to:

  • Schedule appointments and communicate with you

  • Provide safe, professional foot care tailored to your needs

  • Maintain accurate treatment records

  • Send reminders, confirmations or important updates

  • Comply with legal and insurance obligations

  • Respond to enquiries or feedback

Legal Basis for Processing

We process your data under the following legal bases:

  • Consent — you have given clear permission

  • Contract — to provide services you've requested

  • Legal obligation — for compliance with healthcare or insurance requirements

  • Legitimate interests — for safe and effective service delivery

How We Store Your Data

Your information is stored securely, either electronically (in password-protected systems) or physically (in locked files). Access is restricted to Gina Mobile Foot Care only. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Data Retention

Your data is kept only as long as necessary. Health and treatment records are retained for 7 years in line with legal and insurance obligations, after which they will be safely deleted or destroyed.

Sharing of Personal Data

Your data will never be sold or shared for marketing purposes. We only share your information if:

  • You have given us explicit permission

  • It is legally required (e.g. safeguarding concerns or court orders)

Your Rights Under UK GDPR

You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate data

  • Ask us to delete your personal data (where legally allowed)

  • Object to or restrict processing

  • Withdraw consent at any time

To make a request, contact us at wiredugina2000@gmail.com or 07594 503 822.

Cookies & Website Tracking

Our website may use basic cookies or analytics tools to help us improve user experience. These do not collect health data. You can manage cookies via your browser settings.

Complaints

If you have concerns about how we use your data, please contact us directly. If you're not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO):
🔗 www.ico.org.uk
📞 0303 123 1113

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Gina Mobile Foot Care
📧 wiredugina2000@gmail.com
📞 07594 503 822